Frequently asked questions

We understand that financial records and personal documents are sensitive. Our process is structured, confidential, and handled by an experienced process-oriented team. We work through defined documentation systems and maintain strict data confidentiality throughout the engagement.

Execution strength. We have been operating since 2012 and were among the early professionals assisting investors with IEPF recoveries when the framework was introduced. Our strong working relationships with Companies and RTAs help in smoother verification. We also maintain a dedicated Delhi coordinator for consistent IEPF follow-ups. And most importantly: we follow a Zero Project Abandonment Policy.

No. Many recovery cases involve documentation gaps or legacy issues. Our approach is to structure the problem, not exit it. We evaluate feasibility at the beginning and then pursue the case with consistent follow-up.

Our team consists of documentation specialists, coordination managers, and recovery executives with practical experience in share transmission, IEPF recovery, unlisted shares, and regulatory documentation. We are process-oriented — which reduces errors and delays.

Yes, we operate across India and also assist NRIs globally. In addition to our teams in Delhi and Kolkata, we have partner networks in multiple cities and an expanding presence in countries such as Australia and Canada. This allows us to coordinate efficiently with clients for seamless case handling.

You can share basic details through our enquiry form or speak to our team. We first evaluate feasibility, then provide a clear roadmap of documentation and timelines.

Yes, our engagements are largely success-based, with the primary fee payable after successful completion. A small initiation token is taken to formally start the case and begin documentation work. The complete commercial terms are shared transparently after reviewing the case.

Our team reviews publicly available shareholder records and company disclosures where details of unclaimed shares or dividends are published. If we contacted you, it may be because your name appeared in such records or you may be connected to the original shareholder. Our intention is simply to inform potential investors or legal heirs about possible recovery options.

Any information we have is sourced only from publicly available records or regulatory disclosures. We do not access private financial data, bank accounts, or confidential personal information.

No. They are not lost. Shares are transferred to IEPF if dividends remain unclaimed for seven consecutive years. They remain claimable by the rightful owner or legal heir through a structured process. The key is documentation accuracy and follow-up.

Yes, the process is publicly available. However, many claims get delayed or rejected due to documentation gaps, signature mismatches, or incomplete coordination with companies and RTAs. Professional handling reduces back-and-forth and improves processing efficiency.

Timelines vary depending on document readiness, company verification speed, KYC accuracy, and authority processing. Well-prepared cases move significantly smoother than cases with documentation errors.

Signature mismatches are common in old shareholding cases. There is a formal procedure involving bank attestation and verification documents to regularize the signature before recovery can proceed. This is manageable — but must be done correctly.

Loss of certificates does not cancel ownership. A duplicate certificate process can be initiated before proceeding with recovery or transmission.

IEPF transfer is triggered by unclaimed dividends — not by possession of physical certificates. Even if you hold the certificates, shares may have been moved due to dividend inactivity.

There is no strict expiry deadline for claiming IEPF shares. However, earlier initiation ensures smoother document tracing and processing.

Yes. Legal heirs can claim shares through transmission procedures. The documentation required depends on whether there is a Will, joint holding, nomination, or no nomination. We assess the structure first, then guide the correct legal route.

We assist in tracing investments using old dividend entries, partial company names, available share certificates, and the IEPF Portal. Even incomplete information can be a starting point.

Such cases are more documentation-heavy but are still recoverable through structured duplicate and transmission procedures. Complex does not mean impossible — it just requires proper handling.

Yes. NRIs can claim shares, IEPF investments, and inherited financial assets in India, subject to regulatory documentation.

In most cases, physical presence is not mandatory. Processes can be managed through documentation and Power of Attorney where required.

Certain claims require PAN and Indian bank account details. If unavailable, we guide clients on how to regularize compliance.

Yes. We facilitate transactions in select unlisted and pre-IPO shares, subject to availability and compliance.

No. Unlisted shares are market-linked and carry liquidity risks. We facilitate transactions but do not guarantee returns.

Yes. We assist in tracing dormant folios, completing KYC, and transmission coordination.

Yes. We assist in documentation and employer or insurer coordination in complex or delayed cases.

We work with empaneled legal professionals who assist clients with Will drafting and estate structuring.

Most delays happen due to incomplete documentation, mismatched KYC, or lack of structured follow-up. Recovery requires coordination between companies, RTAs, and authorities — execution strength matters.